The Green Hair

After I had worked at Clayton's quite awhile, I did build up a few good customers. One of my customers had real short hair and was trying to grow out a black dye job. Her roots were white and about an inch grown out. I was giving her a black rinse (temporary, it will wash out) to her roots to cover all the white. She then decided that this rinse was messy, it rubs off a little on collars or pillowcases ect. She also told me the over the counter product she wanted me to put on her hair. I told her that this wouldn't work, that it would turn her hair green. She argued on and on and was so adament that I use this product on her. She finally got so frustrated with me that she threatened to go to another shop if I wouldn't do it. So, what the heck, I had warned her right??

So the next week she brought in this product she had bought in a store, so I could put it on for her. Once more I advised against it, but she stood her ground. I applied the product and when it was done I put her hair in curlers and put her under the dryer. During the comb out, I just chatted normally with her, but she had to do it---she asked me how the color looked. I said, "oh I guess it's okay if you like green hair!!!" Well, I shouldn't have said that because it cost me a very good customer and usually she was a very sweet lady. She never returned to the shop.